Wedding Invitations Customer Service
Assistance
How do I order proofs?
All of our invitations can be
proofed online before ordering. We also understand that
occasionally a customer will want a printed proof. In
order to receive a proof:
-
Customize the invitation with
the desired wording.
-
Submit the order and indicate
in the order process that you would like to receive an email
proof.
-
We will hold the order 1 proof
and email it to you. It will take 5 business days to receive
your proof to approve.
-
When you are ready, contact us
with approval to print the rest of the order.
What type of printing do you use?
We use thermography to print your
order. Thermography has slightly raised letters that you can
feel when you touch the wording.
How long does it take to receive my
order?
It usually takes 1-2 business days
to print your order. Shipping time is in addition. Shipping
options such as overnight delivery can be chosen as you proceed
through the order process.
Return Policy
Your order is guaranteed to be
free from defect in workmanship. We promptly replace orders at
no charge if it is determined that we caused an error or for
poor quality in workmanship. We ask that you proof your order
carefully. Your order will be printed exactly as you enter it.
We cannot accept returns for items that are printed as you
ordered them.
|